I spent last week on various calls for printer and laptop repairs. It's been a few years since I've taken field service calls, and I am just now getting the car organized like I want it and figuring out my company's ticketing systems and procedures. Next week will be more field service, and then I start the new project April 20.

I'll be traveling quite a bit, but I'll be the lead tech responsible for server installs, switch installs and leading a team of 3-5 contract techs who will reimage or replace PCs, and I think we'll also be installing some multifunction printers. I'll be doing one site per night, so it's going to be a challenging schedule.

I'll learn more about the particulars on conference calls this week, and the first two weeks of the project will be lightly scheduled to allow for on-the-job training.